FREQUENTLY ASKED QUESTIONS



Where do you manufacture?

We are a British brand and like to keep everything in-house as much as possible, from design through to manufacture and installation. Our workshops are in Watford, North London, where our highly-skilled team make everything to measure, ready for our fitters to install in your home.

Can you give me an idea of pricing before I ask you to create a design?

We will always be happy to give you an estimate of how much our different styles of wardrobe may cost you. Please contact a member of the team who will be happy to advise. The price for your bespoke wardrobe will depend on exactly what specification and configuration you would like. If you have a specific budget in mind, please let your designer know so they can work to fulfil your specification.

How are you different to other fitted wardrobe companies?

At Neatsmith we like to work on a bespoke level based for each of our clients' needs, from the way we use the full height of the room to the thickness of our shelves and soft-close drawers as standard. We prioritise quality and customer service, and will never compromise on either.

We think our wardrobes speak for themselves, Visit one of our showrooms and you can see the care and quality that goes into each Neatsmith creation.

I would like my doors created in a specific colour. Do you do colour-matching?

We offer all styles in a range of Neatsmith colours. If you would prefer your wardrobe to match your walls, we have a few ranges of doors that can be made in the exact colour of your choice.

How long will the wardrobe installation take?

The installation time varies depending on the size of the project. Our skilled fitters will be with you for anything from half a day upwards. We will be happy to give you an idea of how long your installation may take and be sure to keep you updated throughout the process.

I have an old house with heavy coving/chimney breasts/sloped ceilings. Could you work around these?

With a Neatsmith bespoke wardrobe, we create a design that will utilise your space to the maximum. That’s what we do best! We can scribe perfectly around skirting boards, coving and wonky walls. 


For any other questions you may have please contact us and we will be happy to answer all queries.