Our Story - Family Craftsmanship Since 2005 | Neatsmith

About Neatsmith

Here at Neatsmith we design, manufacture, and install the best bespoke wardrobes, home offices and living rooms in London. As a family run business, we have been serving our discerning clients for more than 20 years and employ a dedicated team of expert designers and cabinet makers who help us deliver innovative design, enduring quality and impeccable service.

Our eight showrooms are run by experienced managers and knowledgeable designers, who will work with you (or your interior designer) to create your perfect Neatsmith wardrobe. Whether you’re looking to make a showstopping walk-in wardrobe, complete dressing room or simply create some hallway storage they will interpret your requirements perfectly. Visit our showrooms to see the quality of our product first hand and gain inspiration and ideas for your own custom-made design. With a collection of the very best materials, accessories, and finishes, we will create the perfect Neatsmith wardrobe for you.

"We're dedicated to working on a very personal level with our clients to produce something of real quality which we feel proud to say is by Neatsmith"

Philipp Nagel, Director

How We Work

Step 1 – Initial Meeting

The first stage in designing your Neatsmith wardrobe, study or living room is to visit one of our showrooms to spark your imagination. We currently have 5 showrooms in and around London, where we invite you to be inspired and have a chat with a member of the team. You can browse our extensive collection, see and feel the quality of our craftsmanship first-hand and discuss your project with one of our friendly and knowledgeable designers.

Whether you have a period home needing a classical look or a minimal apartment needing fitted wardrobes which blend seamlessly with the walls, we take pride in designing bespoke wardrobes to suit your personal style. Your designer will be able to offer advice and expertise throughout the process ensuring your wardrobes are crafted to your exact requirements.

Step 2 – DESIGN & QUOTE

Following the initial design meeting, your Neatsmith designer will turn your ideas into a full colour 3D rendering showing your Neatsmith wardrobe in your home, giving you a clear visualisation of your bespoke design.

Your initial design proposal is free of charge and while additional designs do incur a small design fee this is deducted from the deposit payment for your wardrobes.

Step 3 – PLACING YOUR ORDER

Once we have finalised your Neatsmith design a 30% deposit is due before we send our surveyor to undertake a full site survey. Once we have the final site dimensions your wardrobes are put into production in our North London Factory.

Every Neatsmith wardrobe is innovatively designed and built by skilled craftsmen right here in the UK and we will keep you up to date every step of the production process.

Step 4 – DELIVERY & INSTALLATION

At Neatsmith all of our fitters are full-time employees, allowing us to offer an extremely high level of craftsmanship. We will work conscientiously and leave your home as you would expect to find it.

STEP 5 – AFTERCARE

Beyond fitting, our aftersales team are always on hand, should you ever need us. When you invest in a Neatsmith product you can rest easy knowing they are supplied with a market leading warranty and a lifetime guarantee on all hinges and drawer runners.

You will also be pleased to know at Neatsmith we are committed to being as sustainable as possible, which is why our wooden panels come from a certified FSC UK supplier who gives sustainable forestry their highest priority and we use manufacturing offcuts to heat our factory, you can find out more by visiting our Sustainability page.

Rated Exceptional By You

Trustpilot 5 stars

2 months ago

I am absolutely thrilled with the living room units and wardrobe Neatsmith recently built for my home. From the initial concepts to the final installation, the entire experience felt genuinely…

Alessandro Ananias

Trustpilot 5 stars

2 months ago

Our Neatsmith wardrobes are fantastic. The quality is excellent. So good, we have now ordered bedside tables and a desk from them! The team were very nice and easy to…

Arlene

Trustpilot 5 stars

2 months ago

I had an excellent experience with Neatsmith designing and building my new office. Carolina is a superb professional who really listened to me to ensure she understood what I wanted…

ian g

Trustpilot 5 stars

3 months ago

Super professional, great and practical design, timely delivery, top quality. Francesca is AMAZING

Limor Shilo

Trustpilot 5 stars

3 months ago

We first had our daughter’s room fitted, which we all absolutely loved, and the whole experience reassured us completely in both the quality and service Neatsmith provides. We then went…

Tina

Trustpilot 5 stars

3 months ago

NeatSmith built us 2 beautiful built in wardrobes. A walk-in one and another in a study. We were so happy with the design and fitting processes. Rebeca did a great…

Paul

Trustpilot 5 stars

4 months ago

We have a partnered with the Neatsmith team for a couple of projects, and we have always been happy. Special thanks to Rebeca and team for the most recent success…

Susan Chesney

Trustpilot 5 stars

4 months ago

Neatsmith have just completed work for me and I honestly couldn’t recommend them enough. I dealt with Sara in the Brentwood showroom, who designed a beautiful dressing room as part…

CLARE O'NEILL

Trustpilot 5 stars

4 months ago

We were looking for high quality fitted wardrobes for 2 of our bedrooms and found it at Neatsmith. Dina designed several versions for us which we modified numerous times to…

R. Karouni

Trustpilot 5 stars

4 months ago

Really, really impressed with Neatsmiths. The whole process was seamless from start to finish and the quality of the work has been meticulous. Communication was excellent, everything was delivered exactly…

Danyal Kader

Trustpilot 5 stars

6 months ago

I had an amazing experience with Neatsmith and have been recommending them to a lot of people since my walk-in wardrobe project. Christina put my vision to life perfectly and…

Marie C.

Trustpilot 5 stars

6 months ago

We are absolutely thrilled with the work Christina and the team at Neatsmith, Tunbridge Wells, have done on our dressing rooms and media wall! From the very start, Christina took…

Mark C

Trustpilot 5 stars

7 months ago

Great company to work with, from the initial discussions and designs, through to the planning and installation, wonderful / professional service. HIghly recommend them - treated us amazingly throughout the…

Tim Shave

Trustpilot 5 stars

7 months ago

We had storage units made for our study. They look wonderful, both inside and out. The colours are perfect and the craftsmanship really first class. The doors open and close…

John Hussey

Trustpilot 5 stars

7 months ago

Reliable, professional and attentive service delivered to a high standard.

Jacqueline

Trustpilot 5 stars

11 months ago

Neatsmith have been fantastic. The quality of the furniture is superb and Sara in the Brentwood branch has been amazingly helpful, creating beautiful and functional designs for several bedrooms and…

Nicole Falco

Trustpilot 5 stars

12 months ago

This is now our 6th project with Neatsmith via Mel at the Hatch End office and again we're over the moon with the quality of both product & service. Although…

Scott De La Sierra

Trustpilot 5 stars

12 months ago

We had a large project - bedrooms, TV wall, dining room, Hallway - we dealt initially on design and quotes with Mel at Hatch End showroom and also later extensively…

Mohsin

Trustpilot 5 stars

1 year ago

We had a fantastic experience with Neatsmith. Sara designed a brilliant built-in study unit for our son and transformed our wine bar into a bespoke arts and crafts room for…

Benny Cai

Trustpilot 5 stars

1 year ago

Love my new study that Kasia helped me imagine and bring to life!! This was the fourth major project Neatsmith helped me with over the years and I have never…

DH